Free shipping across India on orders above ₹4,500 • Worldwide Delivery Available
1.1 This Cancellations & Refund Policy (“Policy”) applies to all purchases made through www.trishnae.com, operated by Trishnaé (“we”, “us”, “our”).
1.2 By placing an order, you agree to the terms outlined in this Policy, which should be read in conjunction with our Shipping & Delivery Policy and Exchange Policy.
1.3 All transactions are processed in Indian Rupees (INR). For international orders, final charges may vary based on currency conversion by your payment provider.
2.1 Orders can be cancelled only before dispatch. Once your order has been processed or shipped, it cannot be cancelled.
2.2 To request a cancellation, please contact us immediately at support@trishnae.com with your order number.
2.3 If the cancellation is approved before dispatch, the payment will be reversed to your original mode of payment within 5–7 business days, depending on your bank’s processing time.
2.4 Once an order has entered the shipping stage, cancellation requests cannot be accommodated.
3.1 Trishnaé garments are available in sizes S, M, L, and XL.
3.2 Each size is offered in Petite, Regular, and Tall height options to help customers find a more suitable fit.
3.3 Customers are encouraged to review the size guide carefully before placing an order.
3.4 Since multiple size and height combinations are available, refunds based on size preference are not applicable. Exchanges may be requested as per our Exchange Policy.
We’re happy to assist you. Reach out to us at support@trishnae.com for personalised size guidance or check out our Fit Quiz on product pages.
4.1 Trishnaé does not offer refunds once an order has been dispatched or delivered.
4.2 Refunds are only applicable in the following situations:
4.3 Approved refunds will be credited to the original mode of payment within 7–10 business days.
4.4 Shipping charges are non-refundable unless the cancellation is initiated by Trishnaé.
Approved refunds are typically processed within 7-10 business days.
5.1 If you receive a damaged, defective, or incorrect item, please notify us within 48 hours of delivery.
5.2 Email support@trishnae.com with:
5.3 Once validated, we will arrange a replacement at no additional cost.
5.4 Items must be unused and returned with original tags and packaging intact.
The following orders cannot be cancelled:
7.1 In the unlikely event that a product becomes unavailable after payment, our team will notify you within 48 hours.
7.2 A full refund will be issued to the original mode of payment.
8.1 Due to logistics and customs limitations, cancellations are not available for international orders once confirmed.
8.2 In case of defective or incorrect deliveries, please contact support@trishnae.com within 48 hours with photo evidence.
8.3 Approved cases will be resolved through replacement.
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